“Smartphones get more sophisticated, but their owners do not,” proclaims an insightful Washington Post article:

“as the devices get more sophisticated — Samsung’s new Android phones recognize “air gestures,” which amount to waving hands above the screen — hordes of users can barely keep up. Sixty-two percent of Americans now own a smartphone, a Gallup poll shows. For many of them, smartphones are confounding and intimidating, and they often wind up just using the phones as expensive cameras that can make calls — if they don’t hide the phone icon by accident.”